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Frequently Asked Questions

Everything you need to know about using Sanviora — from your first login to understanding your feedback report.

Getting started

Setting up your account

Why not just use ChatGPT or Google's Interview Warmup instead?

Both are useful for casual practice, but they solve a narrower problem. ChatGPT can improvise interview questions if you know how to prompt it, but there's no structured voice session, and it won't score you consistently or remember your last attempt. Google's Interview Warmup lets you practice by voice too, but its feedback is limited to word-choice and filler-word patterns on a fixed, generic question set — not questions or scoring tailored to your specific role. Sanviora generates role-specific questions, walks you through a structured spoken session, and scores each answer on clarity, depth, relevance and communication with a personalised next-steps plan — and unlike either alternative, it tracks your improvement across attempts, gives you a shareable Interview Readiness Certificate, and lets you book a live session with a real person (friend, senior, or mentor) when you want that kind of pressure too.

Do I need to create an account to use Sanviora?

Yes — an account stores your interview history, onboarding profile, and all paid reports. Sign-up takes under 30 seconds with just an email and password. Your email is verified with a quick one-time code before your first interview.

What are AI Flashcards, and what can I use them for?

Anything you need to memorise, in any subject — science, history, geography, law, medicine, mathematics, languages, a professional certification, or something you are learning purely out of interest. They are not interview-specific and most decks have nothing to do with work. You describe a subject area, a specific topic and what keeps catching you out, and Sanviora writes a deck of question-and-answer cards for it. Each card hides its answer until you ask for it, you rate your recall from 1 to 5, and every session is stored so later runs lead with the cards you knew least well. Flashcards are paid per deck with no subscription, and you can buy and study one without an account — see AI Flashcards.

Is there an app to download?

No. Sanviora runs entirely in your web browser — Chrome or Edge recommended. No installation, no app store, no updates needed. Just open the website and start.

What devices does Sanviora support?

Desktop, laptop, tablet, and mobile — anything running Chrome or Edge. For voice recording, microphone access is required. The best experience is on desktop where you can see the full interview layout.

Can I use Sanviora in Hindi or regional languages?

Questions are generated and feedback is given in English. Your spoken answers can include Hindi words — the transcription captures them. The AI evaluates clarity and structure, not language purity. You don't need perfect English to get useful feedback.

The interview

During your mock interview

How many questions are in each session?

Each session has 5 AI-generated questions for one round (Behavioural or Technical). A full two-round session covers 10 questions total across two separate reports.

Does the AI interviewer have a face?

On paid interviews (the realistic-voice and live-feedback tiers), questions are narrated by a real-time AI avatar instead of audio alone. The free session is audio-only — the questions are still narrated aloud, just without the avatar's face on screen.

Can I re-record my answer?

Yes — as many times as you want before moving to the next question. Once you click Next, the answer is locked in. Take your time and re-record until you're happy with the response.

What if I can't use my microphone?

A "Type instead" option appears on every question. You can type your answer instead of speaking. Voice practice is more realistic, but typing works perfectly well for reviewing content and structure.

What if I close the browser mid-interview?

No problem — your progress is auto-saved after each answer. When you return to the site, you'll be prompted to resume your draft from exactly where you left off.

How long should each answer be?

Aim for 90–180 seconds per answer. Long enough to cover the key points with an example, short enough to stay focused. The AI evaluates structure and content quality, not length. Rambling doesn't help your score.

P2P Video Interview

Live interviews with real people

How is this different from the AI mock interview?

A real person — a friend, senior, or mentor, up to 3 at once — asks the questions on a live video call, instead of the AI. You pick the duration and number of interviewers, pay upfront, and get the same kind of AI-generated report automatically once the call ends.

Does my interviewer need a Sanviora account?

No. You share an invite link; they just enter their name and join — no signup required. The link works for 7 days.

What happens if the call runs out of time?

A countdown timer shows the time remaining from what you purchased, with a warning at 2 minutes left. The call automatically ends once time is up, and your report is generated from the conversation so far.

Is the call recorded?

Only audio is recorded — never video — and only after everyone on the call explicitly accepts a recording-consent screen. The audio is transcribed and deleted immediately once your report is generated.

Your feedback report

Understanding your results

What does the report include?

Your report includes: an overall session score (1–10) with a performance label, per-question scores across four dimensions (clarity, depth, relevance, communication), specific strengths highlighted with examples from your actual answers, specific weaknesses with context on why they matter to interviewers, and a personalised next-steps improvement plan.

How long does report generation take?

30–60 seconds after payment is confirmed. Your answers are analysed by AI simultaneously. The report is usually ready before you've finished reading the loading screen.

Can I access my reports later?

Yes. All paid reports are saved permanently to your account under "My Interviews." You can review them from any device at any time, as many times as you want.

Is the scoring fair for freshers with no experience?

Yes. The AI calibrates scoring to your career stage. A fresher is not expected to give answers requiring 5 years of experience. The questions generated and the feedback given both account for the context you shared during onboarding.

Payments

Billing and refunds

How much does a report cost?

A single payment per completed interview session. No subscriptions, no monthly fees, no auto-renewal. You pay only when you want a report. P2P Video Interviews are priced separately — per minute × interviewers, paid upfront when you book.

What payment methods are accepted?

UPI, net banking, debit card, and credit card — all major Indian payment methods are supported. International cards are accepted too.

What is the refund policy?

Because reports are generated and delivered instantly, we don't offer refunds on completed AI interview reports. If a report fails to generate due to a technical issue on our end, we'll fix it or issue a full refund. P2P Video Interview bookings work differently: if the call never happens or fails to produce a report, the full amount is automatically credited back to you as reward points — no need to ask. See the full Refund Policy.

Technical

Browser and device issues

Which browsers work best?

Chrome and Edge. Both support voice recording and have been fully tested on Sanviora. Safari has limited support and is not recommended. Firefox does not support voice recording.

The audio narration is not playing — what do I do?

Check that your browser hasn't blocked audio for this site. In Chrome: click the lock icon in the address bar → Sound → Allow. Refresh the page and try again. If the AI voice still doesn't play, the interview will still work — questions are always shown as text on screen.

Voice recording isn't working — what do I do?

Make sure you've granted microphone permission. In Chrome: click the lock icon in the address bar → Microphone → Allow. If it still doesn't work, use the "Type instead" option to complete your interview without losing progress.

Your First Interview Is Free to Try

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